Delivery and Returns
All orders are shipped by Charlotte Elizabeth (CE) Ltd, trading as RAEME.
Delivery
We offer fully tracked delivery worldwide.
Delivery costs are calculated at checkout based on your location and order value.
United Kingdom
- Tracked & signed service (Royal Mail 48)
- Dispatch: within 1–3 working days
- Delivery aim: 3–5 working days
Europe
- Fully tracked service
- Dispatch: within 1–3 working days
- Delivery aim: 5–12 working days
Rest of World
- Tracked service (carrier dependent on destination)
- Dispatch: within 1–3 working days
- Delivery aim: 8–22 working days
Delivery Information
- Orders are dispatched within 1–3 working days for in-stock items
- Bank holidays and weekends are not counted as working days
- Delivery is complete once the Goods are delivered to your address or a designated collection point
Please ensure your shipping address is correct at checkout. We are unable to amend delivery details after an order is placed.
We do not deliver to PO Box addresses.
If delivery cannot be completed:
- you may be required to arrange redelivery
- additional charges may apply
If there is an issue with your delivery, we will contact you using the details provided in your order.
For delivery enquiries, please contact:
hello@raeme.co.uk
RAEME is built on a simple principle: that true luxury lies in the product itself. Over time, the industry has become layered - wholesale markups, retail overhead, seasonal cycles, constant expansion. The product is often no longer the focus. What you pay for extends far beyond what you actually carry. RAEME was created to return to something more essential.
Every piece is made by hand, in limited numbers, using exceptional materials and shaped by expert craftsmanship. The silhouettes are minimal, the leather is Italian, and every detail is considered - not just for how it looks, but for how it works, and how it lasts. These are pieces designed to be used daily, and kept for years. There are no stores. RAEME exists only here - sold directly, without intermediaries. No wholesale, no unnecessary layers. By removing those structures, we’re able to put the focus back where it should be: in the making.
We also don’t follow seasons. There are no fixed drops or external deadlines. Pieces are released only when they’re ready - when everything feels resolved. Production is kept small and deliberate, and once something is gone, it isn’t repeated. We work with a small group of highly skilled makers - craftspeople with decades of experience, whose knowledge has been built over generations. Every bag is made with precision and care, using techniques that prioritise durability just as much as beauty.
There’s nothing new about that level of craftsmanship. What’s different is how it’s offered. By keeping the business intentionally lean - no large teams, no agencies, no paid marketing - we’re able to invest almost entirely in the product itself. Materials, construction, and design come first. The result is a quieter kind of luxury.
One where the value is visible. Where the cost reflects the object, not everything built around it. Where fewer pieces are made, but made properly. RAEME isn’t built for scale. It’s built with intention - to create pieces that feel considered, lasting, and easy to live with.
Luxury, distilled to its essence.